Effective Date: Nov 1, 2024

Last Updated: April 30, 2025

1. Introduction

QubaLink Inc. (“QubaLink,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information across our websites, mobile applications, and services (“Services”). We operate in compliance with international privacy regulations, including:

  • California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA) – for U.S. residents,
  • Personal Information Protection and Electronic Documents Act (PIPEDA) – for Canadian residents.
  • General Data Protection Regulation (GDPR) – for users in the European Union,

2. Information We Collect

We may collect the following types of data:

  • Personal Data: Includes name, email address, postal address, phone number, account credentials, payment and billing information.
  • Technical Data: Includes your IP address, browser type and version, device type and operating system, time zone settings, and app usage statistics.
  • Cookies & Similar Technologies: We use cookies and similar tools to enhance your browsing experience, personalize content, and analyze traffic.

3. Why We Collect Your Information

We use your information to:

  • Provide and maintain our services.
  • Improve user experience through personalization.
  • Communicate important notices, updates, and promotional offers.
  • Detect, prevent, and respond to fraud, abuse, and security issues.
  • Comply with legal obligations and regulatory requirements.

4. Legal Basis for Processing (EU)

If you are located in the EU, we rely on the following legal bases for processing:

  • Consent: For marketing and some data collection activities.
  • Contractual Necessity: To fulfill our obligations to provide you with services you request.
  • Legal Obligation: To comply with legal and regulatory obligations.
  • Legitimate Interests: To operate and improve our services while respecting your rights and freedoms.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Object to or restrict processing.
  • Withdraw consent at any time.
  • File a complaint with your local data protection authority (DPA).

To exercise these rights, contact us at: privacy@qubalink.com

6. Data Sharing

We do not sell your personal information. We may share it with:

  • Service providers: Who assist in hosting, billing, analytics, support, and infrastructure.
  • Affiliates and partners: Under contractual data protection obligations.
  • Regulators and legal authorities: When legally required or to protect our rights.

7. International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. When we transfer data, we ensure appropriate safeguards are in place such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Third-party certifications (e.g., Privacy Shield where applicable).
  • Strict internal data handling policies.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services to you.
  • Fulfill the purposes outlined in this Privacy Policy.
  • Meet our legal, regulatory, and operational requirements.

Once no longer needed, we securely delete or anonymize the data.

9. Children’s Privacy

Our services are not intended for children under:

  • 13 years old in the United States and Canada, or
  • 16 years old in the European Union.

We do not knowingly collect data from minors. If you believe a child has submitted personal data, please contact us immediately.

10. Contact Us

For any privacy-related inquiries, please contact:

  • Email: privacy@qubalink.com
  • Mailing Address: 5506 Edson Lane, Rockville. 20852 MD. USA